In order to rent a car, the minimum age requirement is of 21 years. The driver of the car must have held a valid driving license, either national driving license for Romanian clients or an international driving license for other nationalities, for a minimum of 12 months prior to rental date. The driving license must correspond with the rented vehicle group.

The driver or renter, when arriving for pick-up of the vehicle at the agreed hour, date and place, must also present to the representative of the car rental company together with the driving license a valid identity document such as an identity card or a passport.

Vehicles can be rented for a certain number of days. The rental period stands for the total number of days between delivery and collection of the vehicle. Car rental services are provided for a period of minimum 2 (two) days.

Vehicle Delivery

The vehicle is delivered according to the date, hour and place established through the client agreement. The client receives all information in advance from the car rental office regarding the meeting and contact details of the company representative who will make the delivery. If possible, the client can pick up the vehicle from the car rental office. Following the meeting with the car rental representative, the client will sign the car rental papers and documents, will pay the car rental fee and warranty, will inspect the vehicle and will make use of the vehicle up until the end of the rental period agreed upon.

Returning the vehicle

On the last day of lease, the client will return the vehicle on time and on location, according to the terms and conditions presented by the company representative and found in the car rental contract. The vehicle must be returned with a full tank (if not, the client will pay the fuel difference for a cost of 2 Euros/liter + 10 Euros additional tax). Furthermore, the client will support additional penalties in the event of lost car keys or vehicle registration documents. The vehicle will be rented with a clean interior and exterior and must be returned in the same condition, if not the client will support penalties.

Driver’s License

In order to rent a vehicle the client must present a valid driving license held for a minimum of 12 months prior to car rental date.

The vehicle can not be rented with a copy of the original driving license.

Passport/Identity Card

In order to rent a vehicle, the client must present a valid passport. If the client is of Romanian nationality or from another European Union country, car rental services will be provided based on a valid identity card issued on the client’s name.

Car Rental Contract

The car rental contract is the document signed by the client and the car rental company and is the sole document allowing the client to drive the vehicle, according to the terms and conditions and the period mentioned in the document. The car rental contract is the sole document that can be used in the event of any litigation. The client must read and acknowledge all information found in the car rental contract before signing this legal document due to the fact that the client must comply with all terms and conditions mentioned in the contract and the car rental company must be observant of quality standards for all services offered. The contract signing stands for the explicit agreement with all aforementioned terms and conditions. The car rental terms and conditions are undisputable.

After signing the car rental contract the client must pay in advance the rental costs and a vehicle warranty. Payment can be done in cash or through credit card. (Accepted credit cards: MasterCard, Eurocard, Visa, JCB, etc.). When computing the credit card a supplementary 2% of the contract value is added to the final payment. Some vehicles, especially luxury cars can be rented only through credit card payment. The rental price includes VAT, unlimited kilometers, road tax and insurance. Specific situations will be dealt with separately.

Value Added Tax (VAT)

VAT is an indirect tax established and applied to added value for each production and distribution stage of consumer goods, whichever their provenance, either from local production or imported. Its value is of 24% and is applied to all consumer goods’ or services’ costs. Through the establishment of added value repeated registration of external consumption is avoided. Being a consumption tax, the end user is the one supporting it, as the company has the role to collect and deposit the value added tax towards the state budget. VAT represents a neutral and unique tax due to the fact that is applied to all commercial activities, and its level does not rely on the stretches of the economic circuit.

Payment in advance

Payment in advance stands for the sum requested by the car rental company for reserving a car group vehicle, according to the terms and conditions agreed upon by the company and the client. This sum stands for at least one day of car rental and is subdued from the final sum paid by the client for the rented vehicle. On vehicle renting day, the client will pay the difference between the total rental price and the sum paid in advance. If the client does not fulfill the reservation, the sum paid in advance will be held in the account of the car rental company. Vehicle registration fee is done, according to each case, when blocking a sum on the client’s credit card standing for at least one day of car rental. In this case we are not dealing with payment in advance due to the fact that the client’s credit card is not computed and the company does not withdraw any sum of money, as the account is blocked. The money is computed when the client does not complete the rental. If the client completes the rental the sum is unblocked and the client can pay the entire sum according to the car rental contract.

Airport Tax

For any airport pick-up/return an extra tax of 10 Euros is charged. If the pick-up/return is done between 21:00 PM – 10:00 AM hours, the client will also pay, besides airport tax, the extra hours of our company’s agent (10 Euros).

Amended return fee

In the case when there are no available vehicles on location requested by the client, the vehicle can be delivered from another location pending additional fees which will be communicated to each client before rental. In the case when the vehicle is returned by the customer at another location, different from the pick-up location, the client will have to pay an extra fee according to the distance (number of kilometers) between the return/delivery and pick-up location.

Snow Chains

During winter season, situations may occur when snow chains can prove to be of real use. If snow chains are rented, these must be used for short distances, driving with a limited speed and only on road portions covered with snow. Misuse of snow chains may lead to damaging the tires or the vehicle. Snow chains rental is provided for a sum of 15 Euros per rental period.

Child Safety Seat

The Romanian law in force obliges all guardians of children aged up to 5 years to use a child safety seat when driving a vehicle on the public roads. The child safety seat will be mounted on the back seat. The client is obliged to announce in advance the need of using a child safety seat. Child safety seat: 15 Euros/rental. The mounting of the child safety seat is the client’s sole responsibility, as our company is under no liability when child safety seats are not mounted accordingly.

Additional driver charge

The additional driver is any other driver than the person renting the vehicle. Even if you rent a vehicle and you choose not to drive it, you are considered the sole driver of that certain vehicle. The additional driver must be approved by out company in order to drive the rented vehicle. The additional driver must fill in and sign a form at check-out office and must comply with all aforementioned terms and conditions.

Warranty stands for the client’s liability regarding the rented car, according to the law in force. At the beginning of the rental, the client is requested to pay a safety warranty computed from a credit card or paid in cash. The warranty is subsequently returned after the exterior and technical inspection of the vehicle. For any damages found due to client, additional driver or an unknown person’s misuse, the warranty deposit is partially or fully charged pertaining to the value of the damage and according to the agreement between the client and the company representative. If the car’s exterior is not clean the company reserves its right to wash the vehicle and return the warranty subsequently. In the case when the warranty deposit stands for the waiver, the deposit will be fully charged.

The client is responsible for infringing car traffic legislation including parking fees or other taxes. In the case when the Police sends a document towards the car rental company requesting supplementary information about the driver who infringed the traffic legislation, driving the vehicle at a certain hour and date, the car rental company is obliged to supply the requested data, or the car rental contract and subsequently the Police will act accordingly.

In the case of car accident/collision, the client must promptly notify the car rental company. In case of car accident/collision the Police must be notified in order to receive an evaluation of the damages, and also the Police will issue the Record of Findings and Penalties pertaining contraventions and Repair Permit. These documents are vital for the insurance and for repairing the vehicle. A Police Accident Report is mandatory in all the following cases: if you are found guilty, if you are a victim, if you take part in an accident, if the responsible party is unidentified (damages occurred when not present at the parking lot). Without these documents, the client is liable to support all repair costs. When the client is found D.U.I. (driving under the influence) or under the influence of drugs or medication, the payment of the damages will be fully supported by the client. In the case of a car accident, the client must immediately inform the car rental company. If not, the client can be liable for paying the overall damage cost.

The insurance package included in the car rental fee: Optional Car Insurance – Fully comprehensive car insurance policy (UK)/No-fault car insurance (US) (CASCO), Theft Protection, Mandatory Auto Insurance (RCA).

Optional Car Insurance (CASCO)

This type of insurance offers coverage for vehicle damages except theft or theft attempt. There is a minimal amount requested by the insurance company for users in case of damages. The amount varies according to each type of vehicle.

Coverage

Damages resulted from collision, collision with fixed or mobile bodies found outside the vehicle, scratches, falls-outs, skids, or turn-over; damages produced by direct or indirect arson, explosion and natural phenomena like lightning, flooding, earth quake, pouring rain fall, hailstone, storm, caving-in or land drifting); damages produced by an explosion (including oil tank explosion); damages produced by auxiliary equipment, permanent built in alterations, spare wheels, to standard tools as a result of the insured event, if they were mounted on the vehicle and are covered; damages produced by natural phenomena like thunder, storm, hurricane, hailstone or flooding, earth quake, caving in or land drifting, snow weight, avalanches, including indirect damages resulted from such events (for example: trees falling on vehicle due to lightning, damages produced by objects like ice blocks, boulders); damages produced by animals hitting the vehicle; damages produced by vehicle falling in a precipice, in water, over a bridge; damages produced by collisions or crashes with/into other vehicles or with other bodies found outside the insured vehicle, falls (within a precipice, within water while being transported, bridge crushing, objects falling on vehicle), skidding or turning-over, arson/fire, explosion, lightning, earthquake, flooding and land drifting.

Renter’s Liability

This type of insurance does not cover spare parts (accessories), coverings, tarpaulin, oil/fuel or any other goods found inside the vehicle (including radio CD, GPS, child safety seat, snow chains, etc.) nor damages related to using a vehicle within a competition/contest, racing or racing training and nor damages produced as a result of entering flooded areas while crossing water flows or roads other than the public ones; also, there are excluded damages produced by D.O.A./malfunctions of materials or spare parts and other equipment, damages produced by temperature influence over the car engine (for example damages of engine block, cylinder cover, cooling system resulted from water freezing temperatures) and the ones produced to the engine of the vehicle, gear box or differential as a result of lacking or insufficient lubing or overheating due to any other causes not covered by the insurance, damage produced as a result of engine explosion when repairs occur due to seaming. In case of car accident notifying the Police is mandatory in order to receive the Record of Findings and Penalties pertaining contraventions and Repair Permit. These documents are vital for the insurance coverage and for repairing the vehicle. A Police Accident Report is mandatory in the following cases: if you are found guilty, if you are a victim, if you take part in an accident, if the responsible party is unidentified (parking damages when not present). Without these documents, the client is liable to support all repair costs. When the client is found D.U.I. (driving under the influence) or under the influence of drugs or medication, the payment of the damages will be fully supported by the client. In the case of a car accident, the client must immediately inform the car rental company. If not, the client can be liable for paying the overall damage costs.

Theft Protection

Ensures vehicle overall value in case of theft or attempted theft, when and only when the event is mentioned in an official document issued by the Police.

TP covers theft or attempted theft of the vehicle and other accessories, spare parts, additional equipment of the vehicle together with the damages brought to the vehicle and/or to the additional equipment as a result of an attempted theft.

Insurance companies do not grant refunds when a protocol or accident report issued by the Police is not presented. Also, compensation is not granted when the client does not present to the car rental company the keys and the original license of the vehicle.

Mandatory Auto Insurance (RCA)

This type of insurance covers the damages brought to third parties due to the occurrence of events like car accidents produced by the driver of the insured car. This insurance covers material damages, body injuries and refunds in case of death offered to third parties, due to insured party’s fault, according to the legislation in force.

For material damages resulted from the same accident, notwithstanding the number of prejudiced persons, the refund limit is of 300.000 Euros. For body injuries and death, including prejudices without patrimonial liabilities, occurred during the same accident, notwithstanding the number of prejudiced persons, the refund limit is of 1.500.000 Euros.

This type of rental ensures owning a vehicle without any further liabilities: obtaining a leasing, taxes, insurance, repairs, and maintenance.

Another major advantage of this type of car rental is deduction in case of renting a car fleet: price, VAT, repairs and even fuel.

Long term rental (operating car lease) means: signing a car rental contract (commissioning agreement) in exchange of a monthly fee. As a result, our company manages the maintenance, repairs, insurance and taxes, etc. expenses.

You can choose to rent for a long period of time either a used car (from our vehicle fleet) or a new one, having the possibility to buy the car at a low rate, when the contract terminates.

No advance, contracting fee or other additional taxes are necessary when requesting such leasing. There is no need for financial documents in order to receive an operating car lease contract. The period of the contract is between 12 and 48 months. Payment is done through a unique monthly fee. The monthly fee is fully deductible when taking into accounting evidence (in comparison with the financial amortization and depreciation evidence for a financial leasing). The maximum number of kilometers per year is of 30.000 (when the limit is exceeded, the difference is invoiced every 6 to 12 months). Insurance, technical maintenance, repairs are included (participation quota is evaluated at the lowest rate).

Our company offers you vehicles with an increased safety level, reliability and comfort, fully equipped, with 24 h technical support, winter/summer tires according to season, including their exchange. Periodical and mandatory car inspections (M.o.T. in UK), car replacement in case of accident, the possibility to exit Romania, insurance management, technical inspection and repairs are all included.

Additional services: the possibility to rent accessories (GPS, radar detector, mobile phone, child safety seat, snow chains, etc.)

All activities are managed by our operational staff as you benefit from non-stop road assistance and a replacement car whenever needed. As a result, the time when a car is out of use is reduced and you teams can be more efficient.